If you and NoFraud determine the transaction was truly unauthorized, we recommend that you immediately contact your credit card company / payment account and inform them that your card has been compromised.  Also review the latest transactions in your account to ensure there is no other fraudulent activity to report.  Your financial institution will probably put a hold on all future purchases using the compromised card/account and issue you a new one.

 

If you have questions or we can be of further assistance, please contact Client Services at hello@entertainmentearth.com or 1-818-255-0095.  We'll be happy to help!