Using Your Account
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How can I change my email address or password?
To reset your password, click here. If you simply wish to change the email address associated with your account or if you know your password but would like to change it, you can do so through Your Account. (When logging in, remember to enter the email address and password currently associated wi... -
How can I review items I have on backorder or pre-order?
Easy! Just sign in to Your Account to review your items in different ways: show items that have shipped, show backorders/pre-orders, or show all items you've ordered. -
How can I review my order history?
It's easy! Just sign in to Your Account to review your orders in different ways: show orders that have shipped, show orders with just backorders/pre-orders, or show all. -
You can update your address for future orders through the Your Account area of your online portal. To update a pending order's address, please speak with Client Services. We cannot change the shipping address if the order was paid with PayPal. Instead, please cancel the order with the incorrect ...
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How can I update my credit card/payment information?
You can add a new Payment Method or update a Payment Method that already exists in your account at any time by selecting Manage Payment Methods from Your Account. To update the Payment Method applied to existing orders, please follow the steps below: 1. View “Your Account” www.entert...